Support & Help
Need assistance with PricePal? Here’s how to get help and where to find answers.
Contact Support
For general questions, technical issues, or feedback:
Email: support@noviogroup.com
Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST). We aim to respond within 1–2 business days.
App Download
Download PricePal from the app stores:
- iOS: Download on the App Store
- Android: Get it on Google Play
Retailer Registration
If you’re a store owner and want to join the PricePal ecosystem, use the Retailer Registration form on our homepage. For questions about retailer onboarding, email support@noviogroup.com.
Frequently Asked Questions
We’ve answered common questions about the app, stores, products, and data on the main site. Visit the FAQ section on the homepage for quick answers.
Government & Consumer Affairs
PricePal is a Ministry of Economic Affairs initiative. For official or regulatory inquiries (e.g. consumer complaints, compliance), please contact the Consumer Affairs Department or the Ministry of Economic Affairs through their official channels.
Privacy & Data
For how we handle your data, see our Privacy Policy. To request account or data deletion, see Account & Data Deletion.